Wednesday, 16 December 2015

5 Things | What I learnt from working in Retail


Before I get started, I would just like to say that I am so happy and grateful for all your lovely comments! They mean the absolute world to me and makes my day even better/puts a smile on my face every time I read them :) so thank you all so much for all the love!

I was looking through my photos the other and I stumble across a few screenshots that reminded me of the good old days where I used to work as a sales assistant in a retail store. I must say that working in retail is not the most pleasant of experiences but I am happy to have gone through the process as I now feel like I can safely say (from the other end) that I am a stronger individual! I highly recommend everyone go through this or other customer focused job roles at least once and here are 5 reasons why.

Improve your people skills.
 I have always said that I am not a people person, and to be honest I still don't think I am. But I used to be absolutely terrified of even the idea of a conversation with a stranger, and the difference now is that speaking to and even assisting strangers seems like second nature, I speak to them as if they were my friends, and I even found that people are more open to speaking to me in public cause I guess I am just naturally prepared to provide assitance even if I don't want to.. 

Master the art of the most genuine fake smile.
You start to find yourself pretending that you care about people's problems, and your patience is put to the test everyday. This is extremely handy especially in your professional life as it makes everything more bearable for everyone involve. For example, you could have an intolerable boss but you're used to dealing some horrible customers. You don't talk back in a rude manner which makes the boss feel great and in return you get to keep your job! Everybody wins!
Become the queen of small talk chats and bants.
Small talk seems like such a little thing but if you think about it, how many situations do you find yourself in where you don't need small talk? The answer is not many, if you need to talk, you normally start with small talk, unless of course you are a little rude or just do not have the time. Being the best at small talk not only saves you from many awkward encounters in your day to day life, but it also helps you with job interviews and other important life changing scenarios! So embrace the mundane chats and throw in some banter, just think you are investing in your future!
 Confidence
You are able to speak to anyone, you don't really have a choice but you are payed to do so, so you do it. I found that this has helped me in my personal life too. Say you have an issue with someone, you will have no problem confronting them about the problem as you are used to speaking with annoying weirdos everyday. You learn to hold your own and if that person decides to argue back, you can patronisingly respond to them, both being polite and throwing them off at the same time. It's like a verbal slap them in the face served with a slice of awesome. You walk off winning the argument. BOOM.

Savvy Saver
You are used to getting that cheeky staff discount so normally you will just buy clothes from your store or sister stores. However when you leave retail, you don't get discounts but you become a pro at finding discounts, you know you are entitled to return stuff without receipts and if the item you bought is faulty, you know exactly what to do. Saving you lots of £££ in the long run. You basically know how to cheat the system and end up with a wardrobe that you are entirely happy with!



I really enjoyed my time as a sales girl but I am so glad that those days are behind me! If you are currently working in retail then all I can say is my thoughts are with you this festive period and push through, having this experience is invaluable and can open so many doors to different career paths!

Until next time,
Grace
x

15 comments:

  1. I worked in the restaurant business for several years not retail but many of these still apply. #1!!! :]

    // ▲ itsCarmen.com ▲

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    1. I really admire people who work in the hospitality industry cause I personally find it all too challenging!

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  2. I've worked in retail once but have worked in customer service the rest of the time. All of these definitely apply! The small talk thing was something that was difficult for to start doing, but over the years I've gradually gotten better at it!

    Jasmine ♡ http://kkochsongi.blogspot.co.uk/

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    1. I'm still struggling with the small talk but now I just embrace the awkward! haha

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  3. What an interesting read! I used to have to work with customers during market week, so I totally relate to a few of your points. I'm also a bit uncomfortable speaking with strangers, but now I'm much better, haha. I'm definitely following your blog to keep up with these great posts. Happy holidays!

    Stephanie ● Sartorial Diner

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    1. Glad you liked it! I think I am going to start doing more posts like these so definitely keep an eye out! Thank you for the continued support! Happy Holidays to you too!

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  4. Haha I worked in three retail positions and definitely had to master that HELLO fake smile! Terriblly painful! When I worked in sales I had to exercise my poor mandarin skills which aren't that bad as I thought!

    Macarons and Mischief

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    1. It's like hello and I'm smiling but I am dead inside... but now that same fake smile has gotten me out of many sticky situations and helped me maybe gain more things too hahaha

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  5. This was such a great post and so true too. I worked retail in high school and college and think I got really good at folding shirts haha.

    Rae | Love from Berlin

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    1. Oh yea! I forgot to mention that if we really wanted to, our clothing storage could look amazing because you get so good at doing 'standards' on every closing shift hahaha thanks for sharing!

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  6. All your points are so true! Interesting read
    Have a wonderful week!

    xx Girl in the Bunny Ears
    girlinthebunnyears.com

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    1. Thank you Cissy, hope you have an amazing week and Christmas! xx

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